Benefit of Sage ACT! and CRM Solutions: More Meaningful Interactions
Centralized data and history of previous interactions will prepare your staff and enhance each customer experience.
Examples of more meaningful interactions:
- With orders, feedback, and sales activity at their fingertips, your team will be prepared to respond quickly and accurately — leading to enhanced customer satisfaction and retention.
- A customer calls your inside sales department with questions about the proposal they received yesterday from an outside sales rep. With that proposal attached to the customer’s record, your organization is able to effectively respond to the customers’ needs.
- Connect more quickly – view dynamic content about your customers from social networking sites.
How can your organization benefit from improved customer interactions? Are you serving your customers at the level you want? How would you benefit from improved customer loyalty?
What is the next step?