Act! Premium Cloud

Act! Premium is Now Available as a Cloud Service

Act! Premium Cloud includes:

  • No server required – hosted by Act!
  • Act! Premium for Windows (Optional Addon)
  • Act! Premium for Web
  • Act! API
  • Act! Connect Link
  • Act! Companion Mobile App
  • Basic break/fix technical support provided by Act!
  • New service packs, feature releases and compatibility updates
  • Automatic nightly database backups
  • Free "Basic" tier of Act! Marketing Automation

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Act! Premium Cloud Benefits:

Act! Premium Cloud provides secure access to your contacts, sales opportunities, activity and history information anytime, anywhere across devices in a secure cloud environment.

Act! Premium Cloud includes all the functionality of Act! Premium and is ideal for small and medium-sized businesses that want to avoid the overhead of managing a server.

Create a new Act! database in the cloud or migrate your existing Act! system to the cloud – the choice is yours. You own your data and have access to it at any time. Hosting your Act! system in the cloud ensures you will have current information accessible on-demand from your desktop browser or mobile devices.


Act! Premium Cloud FAQ:

Q: What’s the difference between Act! Premium and Act! Premium Cloud?

A: Act! Premium Cloud includes all the same features of Act! Premium. Since Act! Premium Cloud is running as a cloud service, this eliminates the need for Act! users to incur the costs of managing and maintaining Act! on a server.

Q: What interface is better, Act! for Windows or Act! Premium for Web?

A: That’s a tough question to answer. Based on our years of working with Act! users, daily heavy users of Act! tend to prefer Act! for Windows. Lighter, occasional users tend to be more comfortable with Act! Premium for Web. Often, it’s a personal preference. There are some functional and technical differences and the complete list is available here.

Q: How do I access my data with Act! Premium Cloud?

A: With Act! Premium Cloud you have the same options for accessing your data as you do with Act! Premium:

Windows Application: Act! for Windows is installed on your system, a local copy of your database is configured, enabling users to have offline access. Users synchronize updates to your Cloud database. Important: You must designate that you want the ability to create remote sync databases at the time of license purchase.  All users must be on the same plan (all online only or all have option for remote sync). Those who choose online only access get a slight discount on their per seat subscription rate.

Web Browser: Access Act! using Act! Premium for Web live with either Google Chrome, Internet Explorer/Microsoft Edge, or Firefox. Google Chrome is the officially supported browser.

Act! Companion App: Companion is a native mobile app designed for your iPhone or Android, keeps you connected to key Act! details when on the move. Download the Act! Companion Mobile App for Apple or Android from the respective app store.

Q: What are the system requirements for Act! Premium Cloud?

A: When using Act! Premium for Web , access to your Act! database is available by internet connection from supported web browsers. If you choose to have remote sync machines, we suggest you view the Act! Premium system requirements here and see the Act! Compatibility Matrix here.

Q: What Act! support is available?

A: Act! Premium Cloud subscriptions include unlimited basic support from Act! with primarily break/fix issues.

Q: Since this is a subscription service, who owns my data?

A: A couple of points here. With a subscription service, you do not own the Act! licenses; you are in effect leasing them. You will always own your Act! data and retain full control over it. You can get access to a copy of your Act! database at any time.

Q: What is the process if I decide to move back to the on premise version of Act?

A: At the point you want to leave Act! Premium Cloud you can migrate your Act! database system. This will require that you start an Act! Premium (On Premises) subscription with Act! so you can continue to use your Act! data.

Q: Does the Act! Premium Cloud subscription include Act! upgrades?

A: Yes, your subscription includes all Act! service packs and feature upgrades. Act! upgrades the cloud servers to the latest version shortly after release. If you choose to use remote sync database, you will have to upgrade those machines to the appropriate version-level as required.

Where do you go from here?

Try Act! Premium Cloud Now

As the region’s leading Act! Certified Consultant firm, with over 50 years of consulting and training experience, we’re able to help you make the decision that’s right for your organization. And because we’re one of the top resellers of Act! in North America, we’re always able to offer you a better deal than what Act! is offering.

To learn more about how Act! Premium Cloud can help you achieve your goals, contact AspenTech CRM today at (866) 880-4228 to schedule a free consultation with a CRM specialist.