By
Marshall Knapp on December 23rd, 2010
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ACT! has released the fifth hotfix for ACT! 2010 and it addresses the following issues:
Area
Description
What the Hot Fix Does
Web Client – Contacts
City, State and County dropdowns do not contain values when adding a secondary contact through the ACT! for Web Secondary Contact tab.
Populates the dropdowns
Contacts
When duplicating contacts, the contact duplicates successfully but the user sees the following error message “Value cannot be NULL”.
Enables the contact to be duplicated without displaying the error message.
Outlook® Integration
The following error message displays in the history queue when using Outlook Integration with ACT!, and sending email to two or more … [Read more: ACT! 2010 SP1 Hotfix 5]
By
Marshall Knapp on September 16th, 2010
By
Marshall Knapp on August 28th, 2010
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Previously on this blog we discussed that ACT! 2010 is not compatible with Office 2010. While still not fully supported with ACT! 2010, Office 2010 users do have some options (see next paragraph). This is good news for ACT! 2010 users but even better news is that Sage ACT! 2011 fully supports MS Office 2010 32-bit edition. For more information on Sage ACT! 2011, check out http://www.aspen-tech.com/SageACT2011.html.
This new ACT! Knowledge Base Article (ACT! by … [Read more: Office 2010 & ACT!]
By
Marshall Knapp on June 30th, 2010
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Hotfix 2 was recently released for ACT! 2010 SP1. This applies to ACT! by Sage 2010 SP1, ACT! Premium 2010 SP1, and ACT! Premium for Web 2010 SP1. There are a few key items fixed with this update:
New in Hot Fix 2
Area
Description
What the Fix Does
Contacts
In ACT! Premium for Web, heavily formatted notes cause script errors when creating new notes on the same contact.
Enables new notes to be added to a contact without generating script errors.
Microsoft® Outlook
Processing unhandled e-mail messages out of queue causes performance … [Read more: ACT! 2010 SP1 – Hotfix 2]
By
Marshall Knapp on November 2nd, 2009
If you are planning to install ACT! 2010 on Windows XP, check for SP3 first to avoid a lot of grief. … [Read more: Installing ACT! 2010 on XP – MUST BE SP3]
By
Marshall Knapp on September 23rd, 2009
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FULLY CUSTOMIZABLE OPPORTUNITIES!!! Why am I so excited about this? Fully customizable opportunities have been one thing our clients have been asking for for years and Sage really delivers in ACT! 2010. Managing your leads and your sales pipeline is now much easier. With the new ACT! 2010 opportunities, you can:
Add an unlimited number of custom fields to the opportunity layout.
Customize the opportunity layout just like you can the contacts layout.
Associate notes, histories, activities, and documents to an opportunity.
Customize the products/services grid.
In case you’re … [Read more: ACT! 2010′s Redesigned Opportunities Save You Time]
By
Marshall Knapp on September 9th, 2009
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The new ACT! 2010 Welcome Page eliminates the need for users to click all over the place in the application looking for helpful information. The Welcome Page includes Getting Started guides, information on new features, How Do I information, Video Tutorials, access to Support & Services, and much more.
In case you’re just tuning in, here’s the countdown:
#10 – Big “Easy” Buttons
#9 – Quick Search
#8 – Related Tasks
#7 – iCal Invites
#6 … [Read more: ACT! 2010′s Welcome Page Saves You Time]
By
Marshall Knapp on September 1st, 2009
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With the integration of eMarketing into ACT! 2010, our #3 timesaver is the Marketing Results tab. This new tab, when combined with the end-to-end eMarketing capabilities of ACT! 2010, allows you to quickly and easily identify who your hottest prospects are. It also shows you your next activity, last history, and last note. In addition, you can view your eMarketing history to determine which of your marketing campaigns were most effective.
In case you’re just tuning in, here’s the countdown:
ACT! 2010′s E-Marketing Saves You Time]
By
Marshall Knapp on August 25th, 2009
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How often do you Google a prospect or current customer? Use GoogleMaps to get directions to their office? Use LinkedIn to connect with your important business contacts? For most of you I bet the answer is “pretty often”. ACT! 2010′s new Web Info tab allows you to get all of this information and more, including the ability to customize your own links. Need to do some research on a company in your database on Hoover’s? You can add a custom link.
ACT! 2010′s Web Info Tab Saves You Time]
By
Marshall Knapp on August 18th, 2009
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For anyone who uses ACT! reports regularly, the new streamlined reports view in ACT! 2010 makes your life a whole lot easier! The new reports view shows you all of the available reports as well as descriptions. The report names and descriptions are all easily customizable by end-users and you can also select your “favorite” reports, moving any of those to the top of the list. Also, there are 13 new report templates!
In case you’re just tuning in, here’s the countdown:
#10 – … [Read more: ACT! 2010′s Reports Save You Time]
