By Greg Knapp on January 8th, 2012 Share
Sage North America has announced that AspenTech Consulting Group was named the top Sage ACT! reseller in the Great Lakes region for the second half of 2011. AspenTech had previously placed fourth among all North American ACT! Certified Consultants in fiscal year 2011.
These awards are a reflection of the thousands of satisfied customers that AspenTech has had the pleasure of serving over the years. It has been a privilege helping so many wonderful companies succeed with Sage ACT!. Thank you for placing your trust … [Read more: AspenTech Named A Top Sage ACT! Reseller]
By Greg Knapp on November 9th, 2011 Share
Smart marketers use the holidays as a chance to reach out to their prospects and reconnect with their customers. What makes the holidays a great time to connect, is that these dates are recognized and celebrated, so you are on familiar ground. Holidays also give you a reason to reach out in a personalized, non-sales way to the people you want to stay in touch with.
The next few weeks, with Thanksgiving (oops, we missed the Canadian Thanksgiving in October), Christmas, Chanukah, and New Year’s, to … [Read more: Use Seasonal Greetings To Give Your Company a Lift]
By Greg Knapp on January 3rd, 2011 Share
As is my tradition around New Years, I like to reflect on the past year and think about what’s important in the coming year. Here’s my list of resolutions for the new year (and don’t be surprised if ACT! is mentioned in only a few of them.)
1. As I was thinking about this post, I re-read my resolutions from last year. What surprised me is that they are all relevant as we look into 2011. So my … [Read more: Top 10 Business Resolutions for 2011]
By Greg Knapp on September 13th, 2010 Share
 One of the key reasons any company chooses ACT! for their contact management solution is to increase their team’s productivity. The enhancements to Sage ACT! 2011 continue to give users significant productivity boost and the ROI business needs today. Out last post covered our first five meaty ACT! 2011 enhancements. Our next five on the list carry some kick as well.
6. Small Business Information Service for ACT! (SBIS). This is Sage branded access to Hoovers, a division of Dunn and Bradstreet. While you … [Read more: Sage ACT! 2011 Top Ten – Part 2]
By Greg Knapp on September 7th, 2010 Share
 Sage ACT! 2011 was released last week and like each version, it is loaded with dozens of new features. In ACT! 2010 and continuing into Sage ACT! 2011, ACT! has made a concerted effort to incorporate productivity enhancements in this program. In this post and the one that follows we will highlight our top ten list of functions to look forward to – to help you grow your business.
1. Smart Tasks. The addition of Smart Tasks, the ability to have ACT! automatically do something … [Read more: Sage ACT! 2011 Top Ten – Part 1]
By Greg Knapp on August 17th, 2010 Share
 Knowledgeable users of ACT! know that, when used correctly, you can get much more done with ACT! than without. The introduction of Smart Tasks in Sage ACT! 2011, gives us a break out tool that will unlevel the playing field.
For years our clients have been asking for a tool that would use logic to automate tasks. An example might be to automatically send a renewal email 45 days before the expiration of a service warranty contact. Or have ACT! automatically schedule a call when you haven’t touched a top client’s record in 60 days. Smart Tasks … [Read more: Sage ACT! 2011 – Smart Tasks Automate Processes]
By Greg Knapp on March 6th, 2010 In the last month I’ve started using a tool that has revolutionized my ability to control information – and save me time. This is about finding a method to the madness of organizing all the other stuff in your business or personal life that you have to control. I’m talking about the articles you read online, blog posts, emails on topics of interest, hand written notes, photos, audio files, a Twitter post, research projects. You name it, the list never ends. … [Read more: Evernote – A Digital File Cabinet]
By Greg Knapp on December 31st, 2009 In years past, I’ve always focused narrowly on how to get more out of ACT! in the new year. For 2010 I’m going to focus on resolutions to make this new decade your best EVER! OK, so I might include an ACT! tip, but the goal is to reach out and be broader in our perspective and look at how we can improve our businesses. … [Read more: Top 10 New Year’s Resolutions For Your Business]
By Greg Knapp on November 5th, 2009 Share
Last week I attended a two hour marketing workshop put on by one on my most enjoyable clients. Dorothy Twinney founded her new company Pandora Outside The Box Marketing to help organizations implement creative and effective marketing ideas that don’t cost an arm and a leg. Something that may ring true to many of you.
I took the time to work on my business and took away some great ideas. Dorothy opened the workshop by talking about using yourself as a marketing tool. Duh, how often do we truly think of ourselves as being our best marketing tool? OK, how many of … [Read more: Marketing – We Have To Do It, So Enjoy!]
By Greg Knapp on October 11th, 2009 Are you underutilizing your ACT! or other CRM system? If so, you have the equivalent of a Porsche and you are driving it like your grandmother would. A well designed and implemented ACT! system will go a long ways to meeting the sales challenges being faced today and delivering a solid ROI for any investment. … [Read more: ACT! like you have a Porsche]
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