Our Clients Say…

lquote-white100“Marshall showed us how a CRM system was the right tool for us.  Together with AspenTech’s guidance we evaluated several systems, quickly narrowing our choice to Zoho CRM.  We relied on Marshall’s thorough knowledge of Zoho CRM and the Zoho family of business app to show us how each aspect of our sales, marketing, support and operations would benefit from the system.”

“Marshall guided us on a systematic approach to implementing Zoho, starting with documenting our specific requirements.  AspenTech tailored their engagement with us so that we had just the right amount of guidance.  Marshall and his team worked with us detailing how to configure and customize Zoho CRM to meet all of our needs.  Once the CRM system was ready, Marshall conducted customized hands-on training sessions that were targeted to each employee group’s specific usage requirements.  This training went far beyond pure mechanics to include specific work processes that enabled each member of our team to see what’s in it for them, enhancing adoption.  Marshall and AspenTech have continued to be there for us as our experience with Zoho CRM continues to grow.  We’ve been extremely happy with AspenTech’s responsiveness and depth of knowledge and would not hesitate to recommend them to anyone.”

– Jim K., Director of Sales, Professional Analytics, Consulting & Software Firm, Rochester, MI

lquote-white100“I just wanted to take a minute to thank you and your staff for the exceptional service and implementation we received from Aspen Tech with our Zoho CRM. I feel like you and your staff went above and beyond to make certain that it met our unique needs as a small business owner, I am truly appreciative of the extra efforts.”       

– Joshua R., President, Mortgage Financial Services, Farmington Hills, MI

lquote-white100“I wanted to take a minute to say thank you to AspenTech for what you have done for us. Marshall has been absolutely amazing to work with and our whole experience with AspenTech has been flawless. From the time we met you through the implementation and training, we have never been disappointed or discouraged. With a team of 5 outside contractors, our company-wide War Cry continues to be “Ask Marshall”, “Let’s see what Marshall thinks” or just “Call Marshall”. Mind you, most of it has nothing to do with ACT! Our whole team continues to look at AspenTech as our “solution” and we are grateful for the support and confidence you have brought to our company.

-Laura D., Manufacturers Rep Firm, Seattle, WA.

lquote-white100“AspenTech has been a wonderful company to work with in regards to our Act! Database. They started us off on the right foot and have been there to make sure we continue on the right foot.” 

-Monte N., Professional Services, Farmington Hills, MI

lquote-white100“Our Law Firm recently upgraded our Act! Software and thought it would be a nightmare! That was far from the truth! Every single person we worked with at AspenTech, from beginning to end, has been exceptional, helpful, knowledgeable and patient! What a seamless transition with the new software and I believe it all had to do with AspenTech and their great team. Thank you again and I would gladly recommend you!”

-Julie R., Legal Firm, Milford, MI

client testimonial

“Thanks for your help this year. Sage Act!, mostly with your help, has really become a very important tool for us, and you guys working so closely with Dave, making his ideas a reality, has been very helpful to making our business run better and more efficiently. You both are an important part of what we do around here, thought we’d take a moment to thank you.”

-Michael K. & Dave A., Used Car Wholesalers, Royal Oak, MI

client testimonials

“AspenTech’s assessment of our needs resulted in a well-designed, custom Sage Act! solution. We paired this with custom Act! training to give us the knowledge and confidence to use the new system. We have gained a trusted advisor in AspenTech.”

–Jerry K, Securities & Investment Advisors, Southfield, MI

client testimonials

“Hiring AspenTech was the best move we’ve made since using Sage Act! for the past few years. In the past, using the manuals, we would do everything by trial and error, which was not only inefficient, but often ineffective. With tremendous patience and expertise, AspenTech brought our database up to par with our current needs. We have decided to utilize AspenTech’s talent on an ongoing basis, not only for training.”

–Anita K., Publisher, Southfield, MI

client testimonials

“Greg is an outstanding Sage Act! consultant and coach. While working with him and his team he has helped me tailor the software to my specific needs to help me maximize my business development and contact management objectives. His integrity and sincere desire to do his best at all times makes him an valued member of my team of professional advisors. I highly recommend his services.”

-Barry D., Business & Executive Coach, Troy, MI

client testimonials

“We are quite happy with all of the improvements and productivity enhancements you’ve implemented in our new Sage Act!. I especially wanted to thank you for the training session you provided. Everyone got a lot out of it and we are all using Act! much more than we used to.”

-Jeremy S., Sound & Vibration Measurement Manufacturer, Brighton, MI

client testimonial

“Sage Act! is my lifeline and having remote access is key to me and my employees. With AspenTech’s hosting services, we have access to our database no matter where we are. We stay productive and on-task whether we’re in the office, at home, or traveling.”

–Robert H., Professional Services Industry, Grand Rapids, MI

client testimonials

“Before working with Greg at AspenTech, we used Act! as a glorified rolodex. Now, we are using Sage Act! to keep track of sales, schedule meetings, remind us of customer opportunities, and general marketing to our clients that we were unable to do in an efficient manner before. Our thanks to the AspenTech team!”

–Jim M., Commercial Leasing, Commerce Township, MI

client testimonial

“Sage Act! keeps me on task. It provides a way to see what I’m doing right and where I need to improve. Since using it I’ve gotten to know my clients better, which allows me to personalize my service to them. It’s that “personal touch” that creates exceptional client satisfaction. Greg Knapp understands this and provides it to his own clients!”

–Daniel M., Securities & Investment Advisors, Farmington Hills, MI


“AspenTech has been extremely helpful to our business. With their assistance, we have been able to set up an efficient Sage Act! customer database that is easy to use and customized to handle the specific tasks we need.”

–Dale H. Professional Services Industry, Ann Arbor, MI